CALL CENTER SOLUTION | SMS SOLUTION | WEB SOLUTION | SOFTWARE DEVELOPMENT
Some of the key features of DialEdge - The Predictive Dialer (Call Center Software)
Applicable for Call Center/ Hosted Call Center/Hosted Call Center Service Provider:
- Predictive Dialing
- Advanced Call Detection
- Web Based Administration / Remote Administration
- Multi Campaign Support
- Call Transfer
- Call Conferencing
- Monitoring / Barging
- Voice Logger- Periodic / Random Recording Option
- Real Time Statistics
- Historical Reporting: (i) Agent Report (ii) Campaign Report (iii) Server Report (iv) Disposition Report
- Automatic Time Zone Call Control
- Advanced Lead Churning Options And Recycling Option
- Database Shuffling
- Rechurning Of Database
- Call Back
- Auto Transfer Of Drop Calls To A.M
- Adjustable Pacing Rate
- Campaign Configuration Through GUI Mode
- Lead Insertion Through CSV Or TXT File Format
- User Levels And Permission
- Load Distribution
- Remote Monitoring
- DNC Support
- Customizable Dispositions
- Blended Solution
- Script Generator
- ACD
- IVR
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| Domain Hosting |
- GTLD DOMAIN REGISTRATION
We do registration for .com , .net , .org , .info domain
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- . BD DOMAIN REGISTRATION
.com.bd , .com.net , .com.org domain registraion
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- US BASED WEB HOSTING
US based high speed bandwidth with 99% uptime server, web hosting control panel for individual users, ftp accounts, smtp/pop3 email, sub-domains, add-on, park-domain domain, php mysql database, SSL, CGI Bin support.
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| For Future Development |
- SMS Solution
- Garments ERP
- E-commerce
Solutions
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| Customer Support |
Micromaxsoft is working in both desktop and web based projects. Our customers have rights to get after sales support. We are providing support round clock 24-7. Please for customer support email us support@micromaxsoft.com with specific email subject. We are promised to solve your problem within 24 hours. |
| Sales Help |
Email : info@micromaxsoft.com
Hotline : +88-01727152157
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