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Call Center Solution Packages

From our business experience we have designed some solution package for call center. Here we have described all the points related with call center. It is like a-z solution of call center setup. Our call center experts and consultant have divided the packages in some different heads like technical, human resource, office and others. Different Types of Call Center Services

Package 1	Seat Capacity: 24
Software: Predictive Dialer: DialEdge Server OS: Linux 10 millions call processing capability Applicable for both Inbound and Outbound Call Centers Licence Fees only for first time for 24 seats No Renewal/Hidden Fees	Hardware: Servers with dual processor with 8GB RAM (IBM Preferred) 27 PC Router (CISCO Preferred) 24 ports switch (CISCO Preferred) Modular Gateway with 24 Ports Noise canceling double side headset with dial pad (30 Pcs) Rack and Network Cables	Features: Predictive Dialing Advanced Call Detection Automatic Call Distribution (ACD) Web Based Administration / Remote Administration Call Conferencing Multi Campaign Support Call Transfer IVR more»

Package 2	Seat Capacity: 48
Software: Predictive Dialer: DialEdge Server OS: Linux 10 millions call processing capability Applicable for both Inbound and Outbound Call Centers Licence Fees only for first time for 48 seats No Renewal/Hidden Fees	Hardware: Servers with dual processor with 8GB RAM (IBM Preferred). Minimum 2 servers required 52 PC Router (CISCO) 24 ports switch (2) Modular Gateway with 24 Ports (2) Noise canceling double side headset with dial pad (56 Pcs) Rack and Network Cables	Features: Predictive Dialing Advanced Call Detection Automatic Call Distribution (ACD) Web Based Administration / Remote Administration Call Conferencing Multi Campaign Support Call Transfer IVR more»

Package 3	Seat Capacity: 96
Software: Predictive Dialer: DialEdge Server OS: Linux 10 millions call processing capability Applicable for both Inbound and Outbound Call Centers Licence Fees only for first time for 96 seats No Renewal/Hidden Fees	Hardware: Servers with dual processor with 8GB RAM (IBM Preferred). Minimum 2 servers required 100 PC Router (CISCO) 24 ports switch(4) Modular Gateway with 24 Ports (4) Noise canceling double side headset with dial pad (110 Pcs Rack and Network Cables	Features: Predictive Dialing Advanced Call Detection Automatic Call Distribution (ACD) Web Based Administration / Remote Administration Call Conferencing Multi Campaign Support Call Transfer IVR more»